Our Customers

At 1300Geeks, we take your privacy seriously. We are committed to protecting the personal information and data that we collect, use, and store in the course of providing our IT support services. This privacy policy outlines the types of information we collect, how we use and protect that information, and your rights as a user of our services.

Information We Collect: We may collect various types of information about you, including but not limited to:

1. Personal information, such as your name, email address, phone number, and billing information.
2. Technical information, such as your IP address, browser type, and operating system.
3. Usage information, such as the pages you visit on our website, the time and date of your visit, and the time spent on those pages.
4. Information related to the IT services we provide, such as system configuration, log files, and error messages.

How We Use Your Information: We may use your information for the following purposes:

1. To provide our IT support services to you.
2. To improve our website and services.
3. To send you marketing communications and promotional offers.
4. To comply with legal and regulatory requirements.

We will never sell or rent your personal information to third parties for marketing purposes.

Information Security: We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and practices to ensure the confidentiality and integrity of your data.

Your Rights: As a user of our services, you have the following rights:

1. The right to access and review your personal information.
2. The right to request the correction of any inaccurate or incomplete personal information.
3. The right to request the deletion of your personal information.
4. The right to object to the processing of your personal information for certain purposes.
5. The right to request the restriction of the processing of your personal information.

Changes to the Privacy Policy: We reserve the right to modify or update this privacy policy from time to time. If we make any significant changes to the policy, we will notify you by email or by posting a notice on our website.

Contact Us: If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at support@1300geeks.com.au.